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With over 15 years IT experience working for and with Small, Medium and Large companies along with government agencies in roles including Executive management, project management, technical support and programming - we bring maturity and expertise when providing solutions to you.

Managed IT Service Provider

StoeckIT MSP Brochure.pdf    StoeckIT MSP Pricing Guide.pdf

We are flexible to help meet your needs. Compliment your current staff, handle all your IT needs or projects.

Comprehensive Server Management

Our comprehensive server management keeps your servers running, available and secure.

Multiple Service Levels for Workstation Management

Our comprehensive Workstation level services are designed to keep your systems and personnel productive. Each program provides varying levels of coverage based on user, desired results and budget without compromising quality.

Server Service Level Program

·         Security Patch Management

·         SQL Server, Exchange, IIS, OS

·         Virus Definition Management

·         Backup Management

·         Firmware Management

·         Service Monitoring and Notification

·         Event Log Monitoring

·         Disaster Recovery Coverage

Level 1 Service Program

Provides the basic services to keep the workstation secure and notify us of any imminent problems.

·         Security Patch Management

·         System Log Monitoring

·         Virus Protection Management

·         Daily System Audits

·         End User Support Portal

·         Monthly Management Report

Level 2 Service Program

Provides more advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation.

·         Security Patch Management

·         System Log Monitoring

·         Virus Protection Management

·         Daily System Audits

 

·         End User Support Portal

·         Monthly Management Reports

·         Application Deployment

·         Application Addition and Change Notification

·         Hardware Change Notification

·         Security Log Monitoring

·         Application Log Monitoring

·         Security Log Monitoring

·         Spy ware Removal and Management

·         Bandwidth Usage Tracking

·         Asset Management

·         Report Generation

·         Remote Management

Level 3 Service Program

Provides the ultimate protection to keep critical workstations and users operational.

·         Security Patch Management

·         System Log Monitoring

·         Virus Protection Management

·         Daily System Audits

·         End User Support Portal

·         Monthly Management Reports

·         Application Deployment

·         Application Addition and Change Notification

·         Hardware Change Notification

·         Security Log Monitoring

·         Application Log Monitoring

·         Spy ware Removal and Management

·         Bandwidth Usage Tracking

·         Asset Management

·         Report Generation

·         Remote Management

·         End User Remote Control

·         Desktop Policy Enforcement

·         Backup and Disaster Recovery

 

StoeckIT uses Kaseya's Managed Service Provider software to deliver most of it's programs.

The Kaseya architecture is central to providing maximum security. Each managed system has a light-weight agent installed that initiates all communications back to the server. It is responsible for communicating system information and status back to the server, and for executing tasks and delivering managed services as defined by the MSP and the client company.

Kaseya does not need any input ports opened on client machines. This lets the agent do its job in any network configuration without introducing susceptibility to inbound port probes or new network attacks.

Communication between the components is secure from all perspectives. Kaseya protects against man-in-the-middle attacks by encrypting all communications between the agent and server with full 256-bit RC4 encryption protecting all sessions. The keys roll every session and passwords are never exposed. The Kaseya MSPE fully automates all key management, eliminating human error induced security breeches.

Computer Consulting

Computer infrastructure, Server, Workstation, Infrastructure installation / upgrades, VOIP, Firewall

MS SQL support and programming - Citrix Server installation and support - Microsoft SharePoint services - Exchange Server

Data Backups.

The advantages to a typical business are enormous:

  1. All files are protected by state of the art encryption, as part of the managed services - both the client and StoeckIT can retrieve data for disaster recovery
  2. Completely automated off-site protection
  3. Fast online recovery of any version of any protected file (up to last 10 versions)
  4. Easy installation and setup
  5. Only an internet connection is required, eliminating the need for expensive backup equipment and media

This is how it works....
We operate an off-site storage facility for the user's data. At the facility, an account is maintained for each user. Each account is protected by a password known only to the user!

The electronic vault system is set up so that at a preset time, usually late at night the clients computer automatically wakes up and prepares its data for backup, it determines which files have been modified since the last backup, compresses them, encrypts them for security. When the data is ready the computer uses its modem or Internet connection to contact our Servers and transmit the data.

Our Servers verify and store the data. The next morning the backup is transferred to a Rev Disk and placed in a fireproof safe for the appropriate safe keeping. They can rest assured that their data is safe, because it is stored off-site.

 

     
 

 
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©2006 Stoeck Information Technology - Maple Valley WA
Phone: (206) 381-0154  Fax: (425) 413-0310