Online Backup Pricing - **Backup Solutions Company

Stoeck Information Technology is committed to providing quality services to your organization.

Service	Level 1 Basic	Level 2 Standard	Level 3 Premium
Unlimited Remote Patch Management *	ü	ü	ü
Anti-Virus and Anti-Spyware detection Subscription for each Workstation and Server	ü	ü	ü
Technical support phone-calls (per month)	ü 2	ü Unlimited	ü Unlimited
Daily System Audits, System Log Monitoring (weekdays)	ü	ü	ü
Monthly Executive Summary Report with others available upon request	ü	ü	ü
End User Support Portal (upon request)		ü	ü
End User Remote Control			ü
Bi-Annual Preventative Maintenance performed On-Site for Workstations and Server(s).		ü	ü
Application / Hardware Addition and Change Notification (upon request)		ü	ü
Security and Application Log Monitoring		ü	ü
Bandwidth Usage Tracking (upon request)		ü	ü
Asset Management and Report Generation (upon request)		ü	ü
Remote Management, Firewall and user Management		ü	ü
Spy ware Removal			ü
Microsoft Application Deployment ****			ü
Desktop Policy Enforcement – Loaner PC			ü
Disaster Recovery – includes 2 GB per workstation off-site backup, done once a weekday (overnight) ***			ü
Disaster Recovery – includes 10 GB per Server off-site backup, done once a weekday (overnight) ***	ü	ü	ü
SQL, Exchange, SharePoint services are available
Discount given on basic rates for all work not covered by Service Agreement **		15 %	20 %
SLA COST PER MONTH	$19 per Workstation Plus $199 / Server	$39 per Workstation Plus $299 / Server	$69 per Workstation Plus $399/ Server

*Windows based machines with Broadband Internet Connection ** Current rate is $120 per hour (nights and weekends maybe subject to a 25% surcharge) (2 hour minimum if at client site and within 1 hour travel) *** Default of Last 10 instances of the file is kept, assumes machine is on for backup and has appropriate available disk space, once a month restore testing is not included and is an extra $40/$100 per month per workstation/server **** Software and hardware costs are extra and assumes legal licensed software

Return Policy: If for any reason you are not completely satisfied, please contact (Stoeck Information Technology) within 10 days. We will correct any service provided or issue a refund immediately. Please contact our customer service representative at (206-381-0154) or Please Email Us

Privacy Policy: We won't share your email address with any 3rd party for marketing purposes, but may occasionally send notices about your account or our related services.