Q: What can StoeckIT do for your company?
We can compliment your current
staff, handle all your IT needs or projects. We are flexible to help meet your
We act as your own IT department and with quicker response times than most
traditional IT departments. We engage out clients proactively to help ensure
needs are being met.
Q: What is a Managed IT Service?
The Managed IT Services Program from
Stoeck Information Technology
consists of various service level offerings that provide affordable
proactive IT management and support. Utilizing our unique framework
for providing managed IT services, Stoeck Information Technology
provides a range of proactive services designed to optimize
your technology investment and maximize the productivity of your
people and business.
It's not just about monitoring, that just lets you know something
And itís not just about remote access to your systems to
Q: What Security Suite does StoeckIT use?
Kaseya KES Product
StoeckIT use Kaseya Endpoint Security. The KES
Anti-Virus/Anti Malware solution is backed by the award winning AVG technology.
AVG possess a strong and respected technology background. With over 40 million
users, AVG has worldwide recognition in the Anti-Virus market and plays an
active role in the security software industry. In 2005 AVG was accepted to the
Anti-Spyware Coalition (ASC), an organization of software companies, academics
and consumer groups working together to combat spyware and other malware
Q: How Secure Are Remote Backups?
Very. All files are encrypted using Blowfish or DES encryption which
is selected by the user with their own personal encryption code
which is only known by the user of the system. Blowfish encryption
has never been broken by a hacker. DES is used by the federal
Q: What is encryption?
Encryption is basically a mathematical formula that scrambles a data
file. And the only way to unscramble it is with the encryption code.
Q: What if we already have a tape backup system?
Using a tape backup system and a remote backup system offers the
best of both worlds. Critical files, like billing, customer contact
files and databases can be kept on the remote backup system. While,
the tape system can be used to create a full backup of the entire
system once or twice a month, instead of on a daily basis. The tapes
and drive will last longer and require less maintenance. The remote
backup system can provide a quick and easy way to retrieve critical
files and databases without the hassle of searching through tapes.
Q: What if we already have a Zip drive?
Frankly, we believe that it is not optimal for most users should not
use a zip or other removable disk media for backup. A remote backup
service is completely automated and has the required file redundancy
to protect important data. The only safe way to use a zip drive for
backup is to have three disks and make the same backup three times.
That way when one of the disk fails you are still protected.
Q: How long will a remote backup take?
Offices with high-speed internet connections should find this
service comparable with tape drives. Dial up users will be able to
do incremental backups in thirty to sixty minutes. The initial
backup can take several nights to complete. We recommend backing up
the most important files first and then selecting other files as the
backup progresses. Or, the initial backup can be run over the
weekend. Also, we can come to your office and make the initial
backup of your system.
Q: Onsite, Offsite - What's The Difference?
Basically, remote backups work like regular tape backups, with one
important difference. Instead of sending backups to a tape drive or
other media attached to the computer being backed up, a remote
backup sends encrypted file data over the internet to a computer
file storage system safely off-site.
This usually happens at night while your business is closed and
nobody is using the computers. It's completely automatic. In fact,
you may forget it's working every night.
Q: Why Are Remote Backups Considered More Beneficial?
The data is immediately stored off-site using an automated backup
system. Also, only an internet connection is needed. Completely
eliminating the need for expensive backup equipment and media. And,
since the system is automated, manual labor is eliminated.